Yes. PAVO is designed for at-home Pilates, flexibility, and strength training. Beginners should start with guided sessions and lighter resistance, and seek professional guidance if needed.

PAVO opens for training and folds for storage. Please refer to the product dimensions and clearance guide before use.

PAVO is designed for quick setup and storage.

PAVO includes resistance cords across three levels: 15 lbs, 20 lbs, and 30 lbs, with two cords per level.

PAVO is designed to work with the Pavo Fitness app for guided workouts and connected training features.

PAVO may support metrics such as workout duration, calories, resistance levels, user profiles, and real-time performance data.

Wipe the equipment with a dry cloth after use, remove sweat and moisture, and regularly inspect straps, rails, screws, and resistance components. Avoid alcohol, corrosive solvents, or direct washing.

Use PAVO indoors on a flat, stable surface. Do not use it in wet, rough, unstable, or outdoor environments unless PAVO confirms otherwise.

No. PAVO is intended for Pilates, flexibility, and strength training, not medical treatment. Customers with pregnancy, heart disease, recent surgery/injury, or limited mobility should consult a doctor first.

The current draft states a 1-year main unit warranty. Warranty claims require proof of purchase and product serial number.

Contact PAVO support with your order details, proof of purchase, product serial number, issue description, and clear photos or videos.

There is a 30-day return window after receiving the item, subject to product condition, original packaging, and proof of purchase.

You can return or exchange items within 30 days of delivery as long as they’re unworn, unwashed, and in original condition with tags attached. This ensures you have enough time to try them on at home.

Absolutely! Activewear sizing can vary depending on style and fabric, so we encourage exchanges to help you find the perfect fit.

For hygiene reasons, we can only accept returns on items that are unworn and unwashed. However, feel free to try them on at home to check the fit before deciding.

If you received the wrong or a defective item, we’ll cover the return shipping. For size or preference changes, customers are responsible, but we work to keep costs low.

Simply contact our support team with your order number. We’ll send you a prepaid return label or provide instructions for sending your items back.

Refunds are processed within 5–7 business days once we receive your return. You’ll get an email notification as soon as your refund is completed.

Yes, unless marked as “final sale,” most sale items can be returned or exchanged. We want you to feel confident even when shopping deals.

Please email us with photos of the issue, and we’ll send a replacement or issue a full refund. We take quality seriously, so your case will be prioritized.

Browse our collections, choose your size, and add items to your cart. Checkout is simple and secure, so you can get back to focusing on your next workout.

No, you can checkout as a guest. But creating an account lets you track your orders, save your favorite outfits, and access faster checkout in the future.

Yes, if your order hasn’t shipped yet. Reach out to us as soon as possible, and we’ll do our best to help.

Many of our bestsellers and core essentials are restocked regularly. Limited edition activewear may sell out quickly, so we suggest signing up for restock alerts.

Definitely! We often release collections with matching tops and leggings, and we also offer bundle discounts. These are great for building complete gym outfits.

Enter your discount code at checkout, and the savings will automatically apply. Look out for seasonal promotions and bundle deals too.

Payment issues may occur due to incorrect details, insufficient funds, or bank restrictions. Double-check your info or try a different payment method if needed.

Check your spam or promotions folder. If it’s not there, contact us with your order details, and we’ll resend your confirmation right away.